Frequently Asked Questions

TheLotter Australia is the leading online lottery service supplier. When you fill out a form on our website, our third-party agents purchase official tickets that correspond to your order.

At theLotter Australia, you pick your numbers and have a wide range of tools and options at your disposal. The official corresponding tickets are scanned and uploaded to your personal account before the draw.

When your matching numbers come up in the official draw, you are immediately notified and monies equivalent to those of the winning official ticket are swiftly transferred to your account (after any relevant taxes). For an in-depth explanation of our full range of services, please check the How It Works page.

Full information and contact details of our operator are provided in our Terms and Conditions.

TheLotter Australia acts as an independent, third-party lottery supplier service. We do not operate under the authority of any official lottery body or run a lottery of our own. TheLotter Australia bridges the gap between you and your favourite lotteries by having third-party agents purchase tickets that correspond to your orders. We also provide you with the latest draw results and important news from the lotto world. To read more about how our service works, please click here. To read more about how our service works, please click here.

TheLotter Australia serves customers in Australia (not available to residents of South Australia) but is not intended for individuals under the age of eighteen (18). Individuals under the age of 18 are prohibited from registering an account and/or using our services. For further details, please consult our Terms of Use.

No, the price you pay for participation on the site is final and you are entitled to monies equivalent to lottery winnings in their entirety after all relevant taxes are deducted.

theLotter Australia is a lottery service supplier. theLotter Australia's third-party agents purchase official tickets that correspond to our customers' orders. Our revenue stems solely from a service fee included in any orders made on our site.

Once you have placed any order with theLotter Australia you incur no further costs or charges. If tickets that correspond to your order win a prize you will receive monies equivalent to the full amount of that prize (after any relevant taxes).

Our pay-out system is fully automated and regularly audited. Monies are swiftly transferred to your account upon receipt of winnings from the official lottery regulator. See our Terms and Conditions for more information.

When you complete an order on our site you immediately receive proof of purchase in the form of a confirmation email. Secondly, each transaction is permanently stored in your account, where it can be viewed at any time. A scanned copy of the ticket corresponding to your order is available in the My Account section.

We pay out the full winnings of players as swiftly as possible. With a winning track record - our level of trustworthiness is unmatched.

Absolutely. Your personal and payment details are encrypted under Geotrust 128 SSL bit security and accessible with a username and password only. All traffic between your web browser and our site is completely secure and you should not hesitate to make deposits or withdrawals at theLotter Australia.

You can view the Secure Sockets Layer lock symbol in the address bar at the top of the browser page for more details.

For further information about how we secure your personal data please see our Privacy Notice

Exclusively at TheLotter Australia, you can:

• Pick your lucky numbers to match the biggest lottery draws around the globe;
• Enjoy convenient, safe, and secure online orders from your personal computer or mobile device;
• Rest assured that you will never lose your lottery entries - a scan of a ticket that corresponds to your order will always be visible in your account;
• Rely on fast and efficient automatic transfers to your personal account;
• Register for FREE services including lottery result alerts and jackpot alerts;

Read more about TheLotter Australia here.

TheLotter Australia is proud to offer a variety of complimentary services to its customers including lottery result alerts; jackpot alerts; and 24/7 customer support via email and chat.

Yes! We are a respected and reputable lottery service supplier with a proven track record and satisfied customers. Should you have any concerns, please contact our Customer Service team.